Extra Care Protection (ECP)
TOYOTA EXTRA CARE PROTECTION SERVICE AGREEMENT
Protect your investment and elevate your peace of mind with a Toyota Extra Care Protection Service Agreement
Your Toyota is built to last and covered by an extensive warranty. But the unexpected can still happen. That’s why Toyota offers Toyota Extra Care Protection (ECP) Service Agreements - with terms and coverage to give you peace of mind.
Wait for your vehicle in a dedicated customer lounge, and enjoy complimentary coffee, TV and WiFi.*
CONTACT US:
613-830-3401 | service@orleans.toyota.caSERVICE HOURS
Mon – Fri: 7:30 to 5 Sat: Closed Sun: Closed![](https://orleans.bmediashop.com/app/uploads/2023/08/Extra-Care-Protection.png)
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MECHANICAL PROTECTION
ECP Service Agreement supplements your Toyota factory warranty with extensive mechanical protection and with terms for up to 7 years. With service available from any of 1,500 Toyota dealers across North America, your Toyota will always be serviced with Genuine Toyota Parts and by Factory-Trained Toyota technicians.
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INCLUDED MAINTENANCE SERVICES
To help keep your vehicle running smoothly, Toyota ECP Service Agreements include service maintenance. Depending on the plan you choose, and its maintenance schedule, that may include up to the first 3 years of the Maintenance Service Program†.
† Plans must be purchased within 31 days of vehicle registration date.
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TRIP INTERRUPTION & TRAVEL PLANNING ASSISTANCE
Beyond mechanical protection, ECP Service Agreements adds to your New Vehicle Roadside Assistance plan with additional features.
Trip Interruption reimburses you for hotel, meals, and transportation fees – up to $300 – if a component fails while you are more than 300 km from home.
On request, Travel Planning Assistance provides you with a personalized trip package including maps, alternate routes, points of interest, tour and accommodation directories, lists of Toyota dealerships, and entertainment en route.
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EMERGENCY ROAD SERVICES & TOWING
Your ECP Service Agreement has you covered in the event of the unexpected. That’s what peace of mind motoring is all about.
– Mechanical Breakdown Towing
– Accident Towing
– Battery Boost
– Lock-Out Service
– Fuel Delivery†††
– Tire Change
– Winching
††† In the event that you run out of fuel, Toyota extra care roadside assistance will deliver gasoline to your stranded vehicle. Cost of gasoline included up to 5 litres.
For battery electric vehicles or hydrogen fuel cell electric vehicles your vehicle will be towed to the nearest charging station or fueling station.
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VEHICLE RENTAL ASSISTANCE
If your vehicle needs to remain at a Toyota dealership overnight due to a covered component requiring longer than 8 hours to repair, we’ll reimburse you for alternate transportation costs for up to 5 days. If needed parts are on back-order, you can be reimbursed for an additional 5 days.
AND MORE
An ECP Service Agreement also protects your budget against the rising cost of vehicle repairs all while protecting the resale value of your Toyota down the road. In fact, ECP is also fully transferable to a new owner if you choose to sell your Toyota during the term of your plan, adding to the value of your vehicle at the time of sale.
Add an ECP Service
Agreement Plan
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Protect your new vehicle
by adding an ECP Platinum Service Agreement
to your configuration.
ECP PLATINUM SERVICE AGREEMENT†
The Platinum Service Agreement is so comprehensive, there are only a few components that we don’t cover. And it comes with a number of other services, including:
– For vehicles with 12 months/16,000 kilometer oil change intervals, you’ll enjoy the first 3 years Maintenance Service Program††
See full ECP Platinum Service Agreement Details
Add an ECP Platinum Service Agreement to Your Configuration Now
† Terms and conditions may apply. See your Dealer for details
†† The maintenance services do not include any items that require periodic replacement, such as engine air filters, cabin air filters, wiper blades, belts, hoses, or brake pads. The 36 MTH/48K maintenance service for specific vehicles includes Brake fluid replacement and/or transfer case fluid replacement which is required as indicated in the Toyota Owner’s Manual Supplement. Cabin Air Filter replacement is included for Battery Electric Vehicles. Please see dealer or ECP Service Agreement for full details.
†† Plans must be purchased within 31 days of vehicle warranty registration date.
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